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Showing posts from November, 2013

The CIO role in supporting top line growth

The urgency of the CIO to ride the juggernaut called inclusive technology is a challenge. Today the young executive is more tech savvy then most people in the IT department who have become tired and jaded in just keeping the lights on. Innovation and Excellence from the IT department needs a CIO who can juggle being a strategist, innovator and also hit the sweet spot in emerging technology swings. The CIO needs to deploy  technology as a catalyst to stitch the organization together in delivering the same goal and vision as articulated by the Board . CIO has Miles to Go and Promise to Keep in an Uncharted Terrain! In the world of SMAC the CIO has to become an aggregator and has to change his teams pace in adopting technology which is driven by his company's employees and customers rather than by the IT Team. Gone are the days when the CIO had a chance to choose build deploy and support technology, today the CIO  has to deliver in real time in a hyper competitive environmen

Everybody is a Winner Baby that is the Truth !

Everybody is a Winner Baby was a popular song many decades ago and  is true for Cloud Computing. Everybody wins in the Cloud, the service provider, the application developer, the network provider, the end point device maker and all the innovators who come up with a new idea everyday in the cloud. Cloud is about Innovation and Excellence with a small investment to get started and if your idea is big enough you are all set to be a Winner. When you compare the capital invested to the rewards by companies like Twitter and FB the  poster boys of today your realize that no other investment has provided humongous valuation for such a small investment, The valuation hinges on the innovative ideas and excellence of delivery and savvy marketing to the end consumer. Everyone is a Winner in Cloud Computing !  In cloud computing  you signed for Salesforce or Google or Zoho  for free and got hooked and   realized you could be technology illiterate and still  add more value to your bu

IBM should ignore AWS !

Recent advertisements have shown IBM  comparing itself against AWS in the cloud. Here is the ZDNet article  http://www.zdnet.com/ibm-takes-aim-at-amazon-web-services-via-marketing-campaign-7000022805/ . It seems to be a let down for Big Blue who has forgotten its blue blood and is stooping to compare itself to a company which is about a decade old. If you missed my blog on the Big 5 it is worth a read again, since most of the analogies seems to have panned out, here is the link http://cloudbus.blogspot.in/2011/04/big-5-in-cloud-computing.html?q=the+big+five Photo Credit : Sudesh IBM seems to have forgotten that the Elephant can Dance and only  needs to learn new steps in the world of SMAC and Internet of Things.IBM should not discount its loyal customer base who are there to cheer and support IBM through thick and thin; some customers could also teach IBM to dance to their tunes. IBM has all the arsenal required, but is reluctant to open its chest and take off to the cloud,

SMAC and the Transformation of Customer Service & Dialogue

"SMAC" is the a acronym for Social, mobile, analytics & cloud the four pillars of the fifth wave of technology as defined by  Cognizant Technology the  Teaneck, New Jersey headquartered ITES company (NASDAQ Symbol : CTSH). SMAC will change the customer dialogue by leveraging on the collective strength of the Social Media Network, Mobile devices, Analytics driven by Big Data solutions and Cloud Computing as the underlying backbone of affordable and reliable engine for computation.  Let us look at each of these components and their impact on our lives today: 1. Social Media - The Social Media has seen breakneck growth and significant valuation with the winners, we have the four undisputed leaders in this segment Facebook, Twitter, Pinterest  & LinkedIn with competition from Yahoo, Google and Microsoft and another hundred more social media sites of different hues and aspirations.   2. Mobility - The way we handle and process information anytime anywhere  is signi