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Showing posts from February, 2014

Be Prepared for your Social Media Presence !

Social Media is here to stay as more companies join the band wagon every day, many companies believe the first step in Social Media is to create their company presence with a  Facebook Page, Twitter Handle, LinkedIn company page, Pinterest presence and finally a Google Plus+ presence and maybe a few more to be safe ! Most companies do not have a social media strategy or a social media management agenda or team, most of the social media management is outsourced to ad agencies or social media specialists. Companies need to understand  they are best equipped to respond and support their customer through social media; customer engagement is too valuable to be outsourced ? Business could use the services of social media strategists who can help them with their campaign and build a road map for their social media presence and  so train their team to handle social media in real time. Companies who do not handle social media in real time are doomed and will stand  out as non-customer focused com…

Do you have a Snowden in your Organization?

As information technology becomes the core engine for Business the Board needs to review their understanding of the Risks posed by your team members. It is clear today that Snowden though a low ranking officer in the NSA he was able to snoop and access classified data by using free ware tools.  When someone does the same to your organizations digital assets it will have grave repercussions on your business and could make it bankrupt.  In one organization a few employees were monitoring email and were aware of management decisions and thoughts exchanged on email by the leadership of  including internal matters relating to finance, human resources and other confidential information. The leadership was clueless about the risk posed to the organization by this simple act of leakage of email. 
Who is the Snowden in this turbaned Group ! Most Boards and leadership teams allow the IT team to sit in an ivory tower little understanding their activities, they consider the IT team as a set of elves …